Cookie Policy

Last updated: 2 October 2025

About Cookies

This policy explains how Visual Reading Online uses cookies and similar technologies to provide and improve our services.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

We use cookies and similar technologies (such as web beacons and pixels) to enhance your experience on our website and provide our services effectively.

Types of Cookies We Use

Essential Cookies

Required

Required for basic website functionality

Examples:

  • Authentication tokens
  • Session management
  • Security features

Analytics Cookies

Optional

Help us understand how visitors use our website

Examples:

  • Google Analytics
  • Page view tracking
  • User behavior analysis

Functional Cookies

Optional

Remember your preferences and settings

Examples:

  • Language preferences
  • Theme settings
  • Form data

Marketing Cookies

Optional

Used to deliver relevant advertisements

Examples:

  • Ad targeting
  • Conversion tracking
  • Social media integration

Third-Party Cookies

We may use third-party services that set their own cookies:

  • Google Analytics: Helps us understand website usage and performance
  • Payment Processors: Secure payment processing for our services
  • Video Platforms: For embedded coaching session recordings
  • Social Media: Social sharing and integration features

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Block all cookies
  • Allow only first-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

Cookie Consent

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Learn more about our cookie usage

Impact of Disabling Cookies

Please Note:

Disabling certain cookies may affect your experience on our website:

  • You may need to re-enter information repeatedly
  • Some features may not work properly
  • Personalization options may be limited
  • We cannot remember your preferences

Cookie Retention

Different cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiry date or manual deletion
  • Analytics Cookies: Typically expire after 2 years
  • Preference Cookies: Usually expire after 1 year

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about our use of cookies:

Please use our secure contact form: Contact Support

Your Rights

You have the right to withdraw your consent to cookies at any time. You can also request information about the cookies we use and ask us to delete them. Contact us using the information above to exercise these rights.

Cookie Consent Management

You can manage your preferences at any time using the banner or by clearing cookies in your browser. Essential cookies cannot be disabled as they are necessary for the website to function.

  • Reset consent by clearing site cookies in your browser settings.
  • Block third-party cookies if you prefer not to allow cross-site tracking.
  • Opt out of analytics through your browser add-ons (e.g., Google Analytics opt-out).

Do Not Track (DNT)

Some browsers offer a Do Not Track feature. Our website does not currently change its behaviour in response to DNT signals, but you can still control cookies using the methods above.

Examples of Cookies We Use

  • vr_session (Essential): Maintains your logged-in session; expires when you log out.
  • vr_prefs (Functional): Stores UI and accessibility preferences; typical expiry 1 year.
  • _ga (Analytics, optional): Helps measure site usage; typical expiry 2 years.